Update - Cluster services are still in the process of being restarted.
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 16:20 SAST
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 16:20 SAST
Update - Our cluster network had a disruption in connection causing cluster services to fail.
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 14:13 SAST
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 14:13 SAST
Identified - Our cluster network had a disruption in connection causing cluster services to fail.
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 14:10 SAST
All VMs are operational and available over the internet using tools such as RDP or ssh.
We are in the process of manually restarting the cluster services.
Functionality on https://app.cloudafrica will be unavailable until the cluster services are restored.
VMs cannot be started,stopped,rebooted,backed up, firewall rules manipulated or console viewed for the time being.
Jun 05, 2026 - 14:10 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 05, 2026 - 09:10 SAST
Jun 05, 2026 - 09:10 SAST
Update - All services have been restored, with vm connectivity restored at 06:28 this morning.
All functionality has been restored to app.cloudafrica.net, including the VNC console which returned a 404 error until 09:02
We will continue to monitor.
Jun 05, 2026 - 09:10 SAST
All functionality has been restored to app.cloudafrica.net, including the VNC console which returned a 404 error until 09:02
We will continue to monitor.
Jun 05, 2026 - 09:10 SAST
Update - Impact:
- The CloudAfrica management portal (https://app.cloudafrica.net) is currently unavailable for write operations (VM provisioning, configuration changes, account management).
- Customer VMs remain fully operational — all running workloads are accessible over the internet with no disruption.
- Our cluster is being rebooted and will be back online shortly.
Jun 05, 2026 - 08:02 SAST
- The CloudAfrica management portal (https://app.cloudafrica.net) is currently unavailable for write operations (VM provisioning, configuration changes, account management).
- Customer VMs remain fully operational — all running workloads are accessible over the internet with no disruption.
- Our cluster is being rebooted and will be back online shortly.
Jun 05, 2026 - 08:02 SAST
Identified - Following an instance where our environment was unreachable, we have identified and mitigated the cause.
The lingering effect of this outage is limited functionality on https://app.cloudafrica.net
The webapp is currently in a read-only state and functionality like start/stop/reboot/console access, firewall manipulation/ backup manipulation is unavailable.
All customer VMs area running and available via internet access.
Jun 05, 2026 - 07:16 SAST
The lingering effect of this outage is limited functionality on https://app.cloudafrica.net
The webapp is currently in a read-only state and functionality like start/stop/reboot/console access, firewall manipulation/ backup manipulation is unavailable.
All customer VMs area running and available via internet access.
Jun 05, 2026 - 07:16 SAST
Web Sites
Partial Outage
API
Operational
Storage Services
Operational
Cloud Services
Operational
Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.