Resolved -
All cluster services have been started during the early hours of the morning and functionality has been restored to https://app.cloudafrica.net
May 17, 08:30 SAST
Investigating -
We are currently experiencing a cluster outage. All functionality on https://app.cloudafrica.net is unavailable apart from reading VM config. No operations such as stop,start, backup,restore or console access is currently available. All VMs are available via the internet using tools like SSH or RDP.
We are working to restore our cluster to a state that allows all functionality to operate as normal.
May 16, 18:47 SAST
Resolved -
This incident has been resolved.
May 16, 18:44 SAST
Monitoring -
All cluster services are running and stable. All functionality on our FrontEnd at https://app.cloudafrica.net has been restored and VMs can be manipulated using the buttons and tools available. We will continue to monitor the cluster services.
May 12, 23:43 SAST
Identified -
Functionality on https://app.cloudafrica.net is still unavailable and any operations on VMs are unavailable. We are working on resolving the cluster state and hope to have it back up and all functionality restored in the next hour. All customer VMs are stable, running and available over the internet using tools like ssh/rdp/telnet etc.
May 12, 22:23 SAST
Investigating -
We're currently experiencing limited functionality on our frontend at https://app.cloudafrica.net All customer VMs are available via the internet, but functionality other than reading information is unavailable at the moment. VMs cannot be stopped, started or restarted and all functionality regarding firewall rules and backups are offline for the time being.
We expect functionality to return within 1-2 hours.
May 12, 21:50 SAST
