Identified - We are in the process of restarting cluster services.
A few sub-process failed during the earlier restart attempt and had to be restarted.
All customer VMs are accessible over the internet.
Functionality on https://app.cloudafrica.net is limited to read only actions.
No backups, VMs or firewall rules can be created at this time, not can restores, restarts/ stop/ start or the VNC console be accessed.
Jul 28, 2026 - 23:48 SAST
A few sub-process failed during the earlier restart attempt and had to be restarted.
All customer VMs are accessible over the internet.
Functionality on https://app.cloudafrica.net is limited to read only actions.
No backups, VMs or firewall rules can be created at this time, not can restores, restarts/ stop/ start or the VNC console be accessed.
Jul 28, 2026 - 23:48 SAST
Investigating - We have identified that our cluster services have been disrupted due to a loss of cloudflare routing and we are in the process of restarting these services.
Services on our Webportal are currently unavailable and the portal will only be able to read data and no write actions taken on the portal will succeed until cluster services are restarted.
All customer VMs are still available via the internet
Jul 28, 2026 - 19:20 SAST
Services on our Webportal are currently unavailable and the portal will only be able to read data and no write actions taken on the portal will succeed until cluster services are restarted.
All customer VMs are still available via the internet
Jul 28, 2026 - 19:20 SAST
Web Sites
Degraded Performance
API
Operational
Storage Services
Operational
Cloud Services
Operational
Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.