All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Sites Operational
API Operational
Storage Services Operational
Cloud Services Operational
Network Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 6, 2026
Network failure
Resolved - Cluster services are stable and all functionality returned to normal.
Feb 6, 14:40 SAST
Update - Our cluster services are up.
All functionality on app.cloudafrica.net is restored.
We continue to monitor
Feb 6, 14:02 SAST
Update - All services and VMs are reachable.
We are still busy restarting our cluster services.
For this duration functionality on app.cloudafrica.net will be degraded and no management actions will have any effect. Stop, Start, Reboot, Backup, Console.
Customers are still able to ssh into their VMs.
Feb 6, 13:39 SAST
Update - All services and VMs are reachable.
We are still busy restarting our cluster services.
For this duration functionality on app.cloudafrica.net will be degraded and no management actions will have any effect. Stop, Start, Reboot, Backup, Console.
Customers are still able to ssh into their VMs.
Feb 6, 12:18 SAST
Update - All services and VMs are reachable.
Following the network outage we need to restart our cluster services which usually takes about 1 hour.
For this duration functionality on app.cloudafrica.net will be degraded and no management actions will have any effect. Stop, Start, Reboot, Backup, Console.
Customers are still able to ssh into their VMs.
Feb 6, 11:32 SAST
Monitoring - We have resolved the network outage and all servers and services are back online and operational.
We'll continue to monitor the network
Feb 6, 11:23 SAST
Investigating - We received alerts from our monitoring that there is an issue with our network. We are currently investigating and will resolve this asap.
Feb 6, 11:18 SAST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Cluster outage
Postmortem - Read details
Feb 3, 15:09 SAST
Resolved - All cluster services have been successfully restarted. All functionality is restored to app.cloudafrica.net and users can fully control their resources via the webapp. We will continue to monitor, however we do not anticipate any further disruptions.
Jan 28, 11:32 SAST
Update - Cluster services are still starting, but should be up soon.
VM management via app.cloudafrica.net is still unavailable.
Jan 28, 10:09 SAST
Update - We are continuing to work on a fix for this issue.
Jan 28, 08:56 SAST
Identified - We have identified and resolved the network outage. Vms should be reachable via ssh/rdp and our front end webapps are accessible.
We still have some cluster services that need to be restarted, which we are doing now, which leaves the front end VM management functionality degraded. VMs cannot be stopped/started/shutdown and backups can't be taken or restored via the UI.
Jan 28, 08:48 SAST
Investigating - We are aware of an outage to our services and we're busy investigating. The leading suspicion is that our cluster services failed and did not start back up automatically. At the moment some customer VMs are unreachable, our webapps for CloudAfrica and Bigstorage are also unavailable at the moment.
Jan 28, 08:41 SAST
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Cluster service inturruption
Resolved - All cluster services are running stably.
Jan 26, 11:28 SAST
Update - We are still monitoring. All operations via app.cloudafrica.net are working and there is no impact on users.
Jan 26, 10:38 SAST
Monitoring - Cluster services has been restarted and are running. We'll continue to monitor.
Jan 26, 10:16 SAST
Identified - The issue has been identified and a fix is being implemented.
Jan 26, 08:59 SAST
Investigating - We are aware of cluster services not running as expected and are in the process of manually recovering the cluster.
Functionality on the GUI via app.cloudafrica.net is degraded however all VM remain fully responsive and accessible.
Users will not be able to perform actions like stop, start, shutdown, reboot, restore and access the console via our Front end.
Jan 26, 08:58 SAST
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

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