Resolved -
This incident has been resolved.
Mar 31, 14:04 SAST
Update -
We are continuing to monitor for any further issues.
Mar 29, 10:54 SAST
Update -
We are continuing to monitor for any further issues.
Mar 29, 10:54 SAST
Monitoring -
Cluster Network issues were fully resolved at around 6am on 13 Feb 2025, all CloudAfrica services are fully operational. We keep monitoring and putting measures in place to prevent this in the future.
Feb 13, 11:32 SAST
Investigating -
All machines are up and running, but the degraded performance may be expected in terms of accessing servers via web console and vm management.
Feb 12, 21:35 SAST
Resolved -
At approximately 07h50 on Saturday 29th March 2025, the CloudAfrica platforms ate Teraco Isando (JB1) started experiencing intermittent loss of network connectivity between internal systems, and external Internet peers.
The issue was identified to be a DOS attack emanating from a compromised internal customer VM that was identified and shut down.
Total network outage was in the order of 110 minutes, and full recovery of all connectivity was completed by 10h29on the same day.
We sincerely apologise to customers and partners, and will provide a post-mortem review and details of mitigation steps being undertaken.
Mar 29, 08:00 SAST
