All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Sites ? Operational
API Operational
Storage Services Operational
Cloud Services Operational
Network Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Afrihost users unable to connect to CloudAfrica network
Resolved - This incident has been resolved.
Apr 2, 20:13 SAST
Update - We are continuing to monitor for any further issues.
Apr 2, 15:29 SAST
Monitoring - We have isolated issues with connectivity reported by various customers to those customers utilising Afrihost as an ISP. We can confirm that all CloudAfrica routing and systems are fully operational and working well, with no issues related to our BGP peering announcements to upstream peers.

Apart from problems with connectivity for Afrihost customers to the CloudAfrica environment, connectivity via other ISPs seems to be fully functional and intact.

Whilst this is not a CloudAfrica issue, we will keep this incident open until the Afrihost issue is resolved as many customers utilise Afrihost as their ISP.
Apr 2, 15:20 SAST
Update - We are continuing to investigate this issue.
Apr 2, 14:24 SAST
Investigating - We are currently investigating this issue.
Apr 2, 14:04 SAST
Apr 1, 2025

No incidents reported.

Mar 31, 2025
Cluster network issues
Resolved - This incident has been resolved.
Mar 31, 14:04 SAST
Update - We are continuing to monitor for any further issues.
Mar 29, 10:54 SAST
Update - We are continuing to monitor for any further issues.
Mar 29, 10:54 SAST
Monitoring - Cluster Network issues were fully resolved at around 6am on 13 Feb 2025, all CloudAfrica services are fully operational. We keep monitoring and putting measures in place to prevent this in the future.
Feb 13, 11:32 SAST
Investigating - All machines are up and running, but the degraded performance may be expected in terms of accessing servers via web console and vm management.
Feb 12, 21:35 SAST
Mar 30, 2025

No incidents reported.

Mar 29, 2025
DOS Causing Network and Connectivity Disruption (07h50-10h29 SAST / UTC+2 on Saturday 29th March 2025)
Postmortem - Read details
Apr 1, 12:09 SAST
Resolved - At approximately 07h50 on Saturday 29th March 2025, the CloudAfrica platforms ate Teraco Isando (JB1) started experiencing intermittent loss of network connectivity between internal systems, and external Internet peers.

The issue was identified to be a DOS attack emanating from a compromised internal customer VM that was identified and shut down.

Total network outage was in the order of 110 minutes, and full recovery of all connectivity was completed by 10h29on the same day.

We sincerely apologise to customers and partners, and will provide a post-mortem review and details of mitigation steps being undertaken.
Mar 29, 08:00 SAST
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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