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Past Incidents
Apr 26, 2024
No incidents reported today.
Apr 25, 2024
No incidents reported.
Apr 24, 2024
No incidents reported.
Apr 23, 2024
No incidents reported.
Apr 22, 2024
No incidents reported.
Apr 21, 2024
No incidents reported.
Apr 20, 2024
No incidents reported.
Apr 19, 2024
No incidents reported.
Apr 18, 2024
No incidents reported.
Apr 17, 2024
No incidents reported.
Apr 16, 2024
No incidents reported.
Apr 15, 2024
Completed -
The scheduled maintenance has been completed.
Apr 15, 22:00 SAST
Apr 15, 22:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 SAST
Apr 15, 21:00 SAST
Scheduled -
Please note that this evening we will be conducting minor maintenance following the migration to the new 100Gbps network core that was successfully concluded last night.
During this time, all services will be available but console access via the CloudAfrica UI will not be available.
Thanks for your ongoing support.
Apr 15, 16:25 SAST
During this time, all services will be available but console access via the CloudAfrica UI will not be available.
Thanks for your ongoing support.
Apr 15, 16:25 SAST
Apr 14, 2024
Completed -
The scheduled maintenance has been completed.
Apr 14, 23:00 SAST
Apr 14, 23:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 SAST
Apr 14, 20:00 SAST
Scheduled -
Please note that from the evening of Wednesday 10th April 2024 until Sunday 14th April 2024 (inclusive), we will be migrating all systems and hosts across to the new 2 x 100Gbps network in all Johannesburg Data Centre locations (Teraco Isando JB1 - East & West, Teraco Bredell JB2, and OADC Isando JHB1).
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:03 SAST
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:03 SAST
Apr 13, 2024
Completed -
The scheduled maintenance has been completed.
Apr 13, 23:00 SAST
Apr 13, 23:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 20:00 SAST
Apr 13, 20:00 SAST
Scheduled -
Please note that from the evening of Wednesday 10th April 2024 until Sunday 14th April 2024 (inclusive), we will be migrating all systems and hosts across to the new 2 x 100Gbps network in all Johannesburg Data Centre locations (Teraco Isando JB1 - East & West, Teraco Bredell JB2, and OADC Isando JHB1).
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:02 SAST
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:02 SAST
Apr 12, 2024
Completed -
The scheduled maintenance has been completed.
Apr 12, 23:00 SAST
Apr 12, 23:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 20:00 SAST
Apr 12, 20:00 SAST
Scheduled -
Please note that from the evening of Wednesday 10th April 2024 until Sunday 14th April 2024 (inclusive), we will be migrating all systems and hosts across to the new 2 x 100Gbps network in all Johannesburg Data Centre locations (Teraco Isando JB1 - East & West, Teraco Bredell JB2, and OADC Isando JHB1).
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:01 SAST
On each evening between 20h00-23h00 (SAST / UTC+2), customers will experience the following:
1. Intermittent periods each lasting about 45 minutes when access to VM consoles using the CloudAfrica UI will not be accessible;
2. Brief 5-10 second interruptions on connectivity to VMs (a maximum of 10 times during the 3 hour window per evening)
Apart from the above, ALL VMs will remain fully operational and will immediately connect to the new network on cutover.
We would also appreciate it if customers refrain from making any VM-related changes via the CloudAfrica UI during these periods.
Thanks for your ongoing support.
Apr 10, 12:01 SAST